Shipping Information

We use AusPost for all orders being sent to New Zealand.

If we are in stock of all your goods, estimated delivery time is around 5-10 business days, depending on the type of postage you select at checkout (includes packing and postage).

Estimated time for express post delivery = 5 to 7 business days
Estimated time for standard delivery = 7 to 10 business days

Orders over $100NZD ship for free! This will be automatic at checkout; no need for a code.

Sale Periods
Please be aware that during sale periods, dispatch delays of up to 5 days beyond our standard dispatch times can occur. Postage delivery times remain unaffected unless advised.  Costs of shipping will not be refunded where a dispatch delay occurs. 

Our New Zealand site ships exclusively to New Zealand; for other destinations, please ensure you've selected the most appropriate region from our menu.


Other Regions:
We deliver to all addresses nationwide in New Zealand on business days (Monday to Friday, excluding public holidays). Orders placed on weekends and public holidays will be dispatched the following business day.

Please view Australia Post website for more accurate delivery times. The shipping timeframes are a guide only and we offer no guarantees or refunds on postage should Australia Post delay the shipment, and we cannot be held responsible for their delays. No refunds will be provided on shipping, should your order arrive later than expected and we are also unable to lodge requests on the customers behalf should delays occur.

If a parcel does go missing and you are unable to locate your parcel via Australia Post, we ask you to contact customer service on info@modibodi.com

International Shipping:
We deliver to select international countries.
We use DHL Shipping and if we are in stock of all your goods, estimated delivery time is around 5-12 business days (includes packing and postage).

To place an order outside of New Zealand, please visit:
Australia
UK and North Ireland
Europe and Republic of Ireland
USA and Asia

Duties & Taxes
Our dedicated New Zealand site is priced in NZD and includes GST.

As we are an Australian business, duties and charges made by your country’s Customs Service once it has reached its destination must be paid by the recipient and not by Modibodi. We are not responsible for and will not reimburse any charges or duties.